Notice Based on the Law Governing Specific Commercial Transactions
| Seller: | SOZ Corporation |
| CEO: | Hideki Tominaga |
| Address: | Namba Parks 312 2-10-70 Namba-naka, Naniwa-ku, Osaka, Japan 556-0011 |
| Delivery time: | Within one week of order placement |
| Method of payment: | Postal or bank transfer within 10 days of delivery. For C.O.D. shipments, payment is due when the shipment is delivered to the customer by the shipping provider. |
| Returns and exchanges: | For returns and exchanges, the customer must contact us by phone or e-mail within 7 days of product delivery. |
| Returns and exchanges shipping charges: | If the customer receives the merchandise in a damaged state, we will pay the return and replacement shipping charges. The customer pays shipping charges when returning or exchanging the product at his or her discretion. |
| Fees other than the product price: | See here for fees other than the product price. |
| Contact: | Orders can be placed by e-mail or telephone: Phone: +81-6-6641-4683 (Business days, 10:00 to 19:00 JST) E-mail: webshop@soz.jp |
| E-mail response schedule on national holidays and at year-end and New Year holidays | |
| We cannot respond to orders and inquiries placed Dec. 31 to Jan. 3 or May 1 to 5. Other holidays will be indicated in the "News" section of our website from time to time. | |
| Consumption tax | |
| Consumption tax is included in all prices indicated for products, shipping, and handling. | |